Privacy Policy

Introduction

Abalina cottages respects the privacy of your personal information and is committed to ensuring its proper collection, storage, use and disclosure. Under no circumstances will information be sold or made available to marketing agencies or similar parties. The following statement addresses relevant privacy issues for abalina cottages. However, if you have any further questions relating to this privacy statement, please do not hesitate to contact us by email on abalinacottages@gmail.com or phone 0400 477 269.

 

Security

Our online booking system provider ‘Netbookings’ uses 128 bit SSL (Secure Sockets Layer) to encrypt and protect sensitive data. All personal and credit card details are transmitted using this technology for your safety.

 

Abalina cottages takes reasonable steps to ensure that your information is secure from any unauthorised access or disclosure and all times, complies with the Commonwealth privacy laws. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals within our company have access to the information provided by our customers.

 

Abalina cottages uses the Netbookings Software System. NetBookings P/L records information from persons who complete online forms on the abalina cottages website. This information is collected for business purposes. The types of information we keep on record is only related to your booking with us:

 

The booking form collects and stores the following:

 

  • Information that you have provided which may identify you, such as your name, address and contact details, other guests, payments and your preferences which you enter in a form on our website or we enter from a phone conversation with you;

  • Information that you have provided in the form of feedback or email.

 

When you make a booking with abalina cottages we store your details in our secure online system so that when you next book you do not have to enter the information again. This also helps us know how many times you have stayed with us and in which cottage.

 

It is not compulsory for you to provide us with your personal information which we may have requested from you for us to arrange a booking for you, however, without the specified information, we may not be able to fulfil your request for accommodation.

 

Information abalina cottages collects from website visits

Our web server collects the following types of information for statistical purposes about visitors to the abalina cottages website:

  • the number of users who visit the website

  • the date and time of visits

  • the length of time of your visit

  • the number of pages viewed and length of time on each page

  • traffic patterns

  • demographics ;

  • the referring web page; and

  • the type of browser and operating system that you use.

 

All of this data is anonymous and abalina cottages will make no attempt to identify users. The purpose of this information is to evaluate the performance of the website and to improve the content and format for its users.

 

A cookie is a text file placed into the memory of your computer by our computer. A copy of this text file can be retrieved by our computer. Although cookies are used on this site to track site usage, cookies are used to track your activities for the purpose of future contact.

 

Newsletter

Abalina cottages has a quarterly newsletter. Members of the general public may elect to participate in receiving these newsletters and will be required to submit their name and email address to participate. Previous guests are also included in our newsletter emails. At any time you can opt out of receiving a newsletter.

 

Your rights

If you would prefer not to receive our quarterly newsletter, you have the right to opt out. At the end of each newsletter there will be an unsubscribe link. Alternatively, you can write or email abalina cottages and request that you receive no further information.

 

As a participant, you also have the right to request access to the personal information that abalina cottages keeps which is the booking and payment information if you made a booking or your name and email address if you made an enquiry. Please direct such requests in writing to our email or address under contact on this website.

 

Complaints and enquiries

Please contact us by email on mailto:abalinacottafes@gmail.com or phone 0400 477 269 you believe:

  • someone has gained access to your personal information

  • we have breached our policy obligations or your privacy rights in any way

  • you would like to discuss any issues about our privacy policy.

 

We will try to satisfy any questions you have and correct any errors on our part.

 

Changes to our privacy policy

This information relates to our current privacy standards. We may vary our privacy statements from time to time. We will notify you of these changes via Abalina Cottages website.

 

Contact us

If you have questions or require any clarifications about this privacy policy, kindly contact us at :

Abalina Cottages

PO Box 471

Bright Vic 3741

Privacy Policy Abalina Cottages

SECURE PAYMENT

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